VisaTube Hiring Customer Care Executive | Customer Support Jobs 2025

Customer Support Call Centre
November 13, 2025
৳12000 - ৳20000 / month
Full Time
Application ends: December 13, 2025

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Job Overview

  • Date Posted
    November 13, 2025
  • Offered Salary
    ৳12000 - ৳20000 / month
  • Expiration date
    December 13, 2026
  • Experience
    1 Year
  • Gender
    Female
  • Industry
    Private Company
  • Qualification
    HSC, Bachelor’s Degree (Honors)

Job Description

Apply Guideline

1.Register Once  2.Candidate Login  3.Create CV or Attach CV  4.Make CV – Video link as given on the menu 

To apply for this job, start by Clicking Here to create a candidate profile and update your CV. Then, click the ‘Apply Now‘ button.

VisaTube | Customer Care Executive Job Details | Customer Support Jobs 2025:

We’re excited to provide you with detailed information about the 2025 Customer Care Executive position at VisaTube. Our goal is to present everything clearly and accessibly, making it easy for you to find the details you need. If you’re interested in other opportunities—whether in government, banking, the private sector, military, NGOs, or additional sales roles—feel free to explore our specialized categories.

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Code: AN EM 66K799
Employer: VisaTube
Post Name: Customer Care Executive 
Job Location:  Dhaka
No. of Vacancies: 02
Job Type: Full Time
Job Category: Customer Support
Gender: Female
Age Limitation: 18 to 28 years
Educational Qualifications: Higher Secondary, Bachelor/Honors
Experience Requirements: 1 to 3 years
Salary: 12000 – 20000 BDT
Apply Procedure: Create a candidate profile and update your CV. Then, click the ‘Apply Now’ button
Application Deadline: 13 December, 2025

Responsibilities: 

  • Handle incoming and outgoing calls professionally to assist customers with inquiries, complaints, and service requests.
  • Maintain excellent communication and interpersonal skills to ensure high levels of customer satisfaction.
  • Provide accurate information regarding products, services, billing, and technical issues.
  • Record and update customer information in the database with attention to detail and confidentiality.
  • Coordinate with internal departments to resolve customer issues promptly and efficiently.
  • Monitor and follow up on customer queries to ensure timely resolution and feedback.
  • Maintain a polite, positive, and professional attitude in all customer interactions.
  • Must also be willing and mentally prepared to handle social media responses and participate in video shoots when required.
  • Meet or exceed daily, weekly, and monthly performance targets (call handling, response time, customer satisfaction).
  • Prepare daily and weekly reports on customer feedback, issues, and resolutions for management review.
  • Stay updated on company products, new offers, and telecommunication trends to provide better service and support.
  • Contribute to team discussions and suggest process improvements to enhance the overall customer experience.

Educational Requirements:  

  • Bachelor/Honors
  • Higher Secondary

Experience

  •  1 to 3 years
  • The applicants should have experience in the following business area(s): Airline, Travel Agent, Immigration/Visa Processing, Travel Startup
  • Freshers are also encouraged to apply.

Additional Requirements

  •  At most 2 years
  • The applicants should have experience in the following business area(s): Telecommunication, Call Center, Educational Technology (EdTech) Startup

Compensation & Other Benefits

  • Mobile bill, Over time allowance, Performance bonus, Weekly 2 holidays
  • Lunch Facilities: Full Subsidize
  • Salary Review: Yearly
  • Festival Bonus: 2

Apply Procedure:
Create a candidate profile and update your CV. Then, click the ‘Apply Now’ button

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