Hiring Customer Service Officer | E-Zone BD | Customer Support Specialist Jobs 2024

Customer Support Call Centre
Dhaka
December 11, 2024
Full Time
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Job Overview

  • Date Posted
    December 11, 2024
  • Location
    Dhaka
  • Expiration date
    December 16, 2025
  • Industry
    Private Company

Job Description

Apply Guideline

1.Register Once  2.Candidate Login  3.Create CV or Attach CV  4.Make CV – Video link as given on the menu

To apply for this job, start by Clicking Here to create a candidate profile and update your CV. Then, click the ‘Apply Now‘ button.

E-Zone BD | Join as Customer Service Officer | Customer Support Specialist Jobs :

We are excited to provide you with detailed information about the Customer Service Officer position at E-Zone BD for 2024. Our goal is to present this opportunity in a clear and straightforward manner, making it easy for you to find the information you need.

If you are also exploring other career paths, whether in government, banking, the private sector, military, NGOs, or other sales roles, we encourage you to browse through our dedicated categories.

Our priority is to keep you updated with the latest job listings that align with your preferences and qualifications. Our website is regularly refreshed with the newest job openings to ensure you’re always informed. Let us guide you through this job posting and assist you in securing your ideal role.

Job Summary

Code: SR 61K816
Employer: E-Zone BD
Post Name: Customer Service Officer
Job Location: Dhaka
No. of Vacancies: –
Job Type: Full Time
Job Category: Customer Support / Call Centre
Gender: –
Age Limitation: –
Educational Qualifications: –
Experience Requirements: –
Salary: Negotiable
Apply Procedure: Send your CV to the email mentioned in the picture or click apply now button
Application Deadline: –
Customer Support Specialist Jobs
“The photo impeccably presents all the essential job details. From the name of the company and available positions to the number of vacancies, the location, salary, responsibilities, and the method of application.”

Apply Procedure:

Send your CV to the email mentioned in the picture or click apply now button

What is Customer Service Officer? What are the responsibilities of this position? What requirements are needed to get this job? and What is the benefit of this position in career?

According to Google In the Bangladesh, A Customer Service Officer (CSO) plays a vital role in maintaining a company’s relationship with its customers by addressing inquiries, resolving complaints, and ensuring customer satisfaction. In Bangladesh, this job is prominent in industries like banking, telecommunications, e-commerce, and retail. It is ideal for individuals who excel in communication and problem-solving.

The benefits of this role are manifold. It provides hands-on experience in customer relationship management, enhances interpersonal skills, and often serves as a stepping stone to more advanced roles such as team leader or customer relationship manager. For young professionals, it opens opportunities for networking and career growth in dynamic industries.

The responsibilities of a CSO include handling customer queries via phone, email, or in-person; resolving complaints effectively; maintaining records of customer interactions; and collaborating with other departments to ensure service excellence. They must also have a customer-centric approach to enhance brand loyalty.

To qualify for this job, candidates typically need a bachelor’s degree in business, marketing, or a related field. Strong communication skills in Bangla and English, basic computer literacy, and a friendly demeanor are essential. Prior experience in customer-facing roles is often an added advantage, although fresh graduates are also welcomed in entry-level positions.

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