Ecourier BD | Hiring Executive | Customer Support Job Circular 2024
Job Description
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Ecourier BD -Executive Job Circular 2024 Job Details:
We’re excited to provide detailed information about the 2024 Executive role at Ecourier BD. Our objective is to present this information clearly and accessibly so you can easily navigate it. If you’re exploring other career options in government, banking, the private sector, military, NGOs, or additional sales roles, we encourage you to explore our specialized categories.
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| Code: | SR 58K464 |
| Employer: | Ecourier BD |
| Post Name: | Executive |
| Job Location: | Dhaka |
| No. of Vacancies: | – |
| Job Type: | Full time |
| Job Category: | Customer Support/ Call Centre |
| Gender: | – |
| Age Limitation : | – |
| Educational Qualifications: | Bachelor Degree |
| Experience Requirements: | 1 Years |
| Salary: | Negotiable |
| Apply Procedure: | Send your CV to the Email address mentioned in the picture |
| Application Deadline: | 30-09-2024 |
Apply Procedure:
Send your CV to the Email address mentioned in the picture.
What is Executive-Call Centre? What are the responsibilities of this position? What requirements are needed to get this job? and What is the benefit of this position in career?
An “Executive-Call Centre” job in Bangladesh involves handling customer inquiries, resolving issues, and providing information or support over the phone. This role is essential for maintaining a company’s relationship with its customers, ensuring satisfaction, and enhancing brand loyalty. The job requires excellent communication skills, patience, and the ability to work under pressure.
Career-wise, it offers a good entry point into the corporate world, especially in sectors like telecommunications, banking, and e-commerce, which are growing rapidly in Bangladesh. It provides exposure to customer service, problem-solving, and teamwork, which are valuable skills in many other roles. Over time, this experience can lead to promotions within the call center or open doors to other positions in customer relations, sales, or management.
The responsibilities of an Executive-Call Centre include answering calls, resolving customer complaints, providing product or service information, and updating customer records. They may also be tasked with upselling products or services and handling billing inquiries.
To qualify for this job, candidates typically need at least a Higher Secondary Certificate (HSC), with many employers preferring a bachelor’s degree. Proficiency in Bengali and English, along with basic computer skills, is also important. Prior experience in customer service can be an advantage.
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