Trekmad.com Hiring Facebook Moderator | Facebook Moderator Career 2026

Customer Support Call Centre, Digital Marketing Job In Bangladesh, Social Media Collected Jobs
Dhaka
September 9, 2026
৳10000 - ৳12000 / month
Full Time
Application ends: October 9, 2026
Apply Now

Job Overview

  • Date Posted
    September 9, 2026
  • Location
    Dhaka
  • Offered Salary
    ৳10000 - ৳12000 / month
  • Expiration date
    September 9, 2027
  • Experience
    1 Year
  • Gender
    Female
  • Industry
    Retail - E-commerce
  • Qualification
    Bachelor’s Degree (Honors)

Job Description

Apply Guideline

1.Register Once  2.Candidate Login  3.Create CV or Attach CV  4.Make CV – Video link as given on the menu 

To apply for this job, start by Clicking Here to create a candidate profile and update your CV. Then, click the ‘Apply Now‘ button.

Facebook Moderator Job Details | Trekmad.com | Facebook Moderator Career 2026:

We’re pleased to share complete and up-to-date details about the Facebook Moderator role at Trekmad.com for 2026. Our aim is to present everything clearly, so you can quickly understand the opportunity. If you’re also considering careers in government, banking, private companies, the military, NGOs, or other sales positions, feel free to explore our specialized job categories. We regularly update our platform with the latest openings to help you stay ahead. Let us walk you through this vacancy and support you in finding the right career move.

Code: SL EM 68K843
Employer: Trekmad.com
Post Name: Facebook Moderator (E-commerce)
Job Location:  Dhaka (Uttara Sector 4)
No. of Vacancies: 04
Job Type: Full Time
Job Category: Digital Marketing 
Gender: Only Female
Age Limitation: 20 to 24 years
Educational Qualifications: Bachelor/Honors
Experience Requirements: 1 to 3 years
Salary: 10000 – 12000 BDT
Apply Procedure: Create a candidate profile and update your CV. Then, click the ‘Apply Now’ button
Application Deadline: 09 October 2026

Responsibilities & Context: 

We are looking for a smart, energetic, and customer-focused Facebook Moderator to manage our Facebook Page and online customer interactions. The role involves handling comments, Messenger inquiries, product queries, customer complaints, and online orders while ensuring a positive customer experience. Experience in E-commerce, F-commerce, Customer Support, or Facebook Page Moderation will be preferred.

Key Responsibilities

  • Manage the company’s Facebook Page, Messenger, comments, and customer inquiries.
  • Respond promptly to product, price, availability, offer, delivery, and policy-related queries.
  • Handle customer complaints and ensure a positive customer experience.
  • Receive, verify, and process orders through Facebook Messenger.
  • Identify potential customers and convert inquiries into confirmed orders.
  • Maintain updated knowledge of products, prices, offers, and availability.
  • Maintain records of customer inquiries, orders, complaints, and pending issues.
  • Prepare daily/weekly reports on customer interactions and Facebook activities.
  • Monitor customer feedback and report recurring issues or concerns.
  • Follow company policies, service standards, and data confidentiality guidelines.
  • Perform other duties assigned by the supervisor/management.

Educational Requirements:  

  • Bachelor/Honors

Experience:

  • 1 to 3 years
  • The applicants should have experience in the following business area(s): E-commerce, E-commerce Startup, F-commerce

Additional Requirements:  

  • Age 20 to 24 years
  • Only Female
  • Experienced in customer support will be preferred.
  • Strong verbal communication skills.
  • Strong written communication in Bangla & English.
  • Convincing ability and customer handling skill.
  • Fast typing and basic CRM knowledge.
  • Familiarity with Shopify, Facebook Shop, Instagram Shop, and online order management.
  • Ability to multitask and stay calm under pressure.
  • Friendly, patient, and problem-solving mindset.s.

Compensation & Other Benefits:

  • Over time allowance,Performance bonus
  • Lunch Facilities: Full Subsidize
  • Salary Review: Yearly
  • Festival Bonus: 2
  • Incentive Based on Sales/KPIs
  • Career Growth Opportunities
  • Internal recruitment Opportunities
  • Opportunity to Work with Fast-growing E-commerce Brands

Apply Procedure:
Create a candidate profile and update your CV. Then, click the ‘Apply Now’ button

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