Ontech BPO Ltd Hiring International Call Centre Executive | Call Centre Job Circular 2024
Job Description
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International Call Centre Executive at Ontech BPO Ltd Job Circular 2024 – Job Circular Details:
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| Code: | SR55K 483 |
| Employer: | Ontech BPO Ltd |
| Post Name: | International Call Centre Executive |
| Job Location: | Dhaka |
| No. of Vacancies: | 10 |
| Job Type: | Full time |
| Job Category: | Customer Support / Call Centre |
| Gender: | Male/ Female |
| Age Limitation : | – |
| Educational Qualifications: | – |
| Experience Requirements: | – |
| Salary: | 14000-25000 Tk |
| Apply Procedure: | Send Your CV Email Address mentioned in the picture |
| Interview Date: | 28-06-2024 |
Apply Procedure:
Send Your CV Email Address mentioned in the picture
What is International Call Centre Executive? What are the responsibilities of this position? What requirements are needed to get this job? and What is the benefit of this position in career?
An International Call Centre Executive job in Bangladesh involves providing customer support to clients from various countries, typically via phone, email, or chat. This role is crucial for companies seeking to maintain high levels of customer satisfaction and efficient problem resolution across different time zones. Executives must have excellent communication skills in English and other relevant languages, as well as the ability to handle diverse customer inquiries professionally.
The benefits of this job include exposure to global business practices, opportunities to improve language proficiency, and development of problem-solving skills. It often serves as a stepping stone for career advancement within customer service, sales, or administrative roles. Additionally, the experience gained in an international call centre can enhance one’s resume, making them attractive to multinational companies.
Responsibilities include addressing customer queries, resolving complaints, providing information about products and services, and documenting interactions in a customer relationship management (CRM) system. Executives must also adhere to company protocols and service level agreements to ensure a high standard of customer care.
To qualify for this role, candidates typically need a bachelor’s degree, though some companies may accept higher secondary education with relevant experience. Strong interpersonal skills, proficiency in English, basic computer knowledge, and the ability to work in shifts are essential. Training is often provided to familiarize new hires with specific systems and procedures.
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