Propeta Hiring Executive | Customer Support Job Circular 2024
Job Description
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Propeta Job 2024 – Job Circular Job Details:
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| Code: | SF54K 278 |
| Employer: |
Propeta |
| Post Name: | Executive- Customer Experience |
| Job Location: | Dhaka |
| No. of Vacancies: | – |
| Job Type: | Full time |
| Job Category: | Customer Support / Call Centre |
| Gender: | Male/Female |
| Age Limitation : | N/A |
| Educational Qualifications: | Graduate |
| Experience Requirements: | – |
| Salary: | As per company policy |
| Apply Procedure: | Send your CV to the address mentioned in the picture |
| Application Last Date: | As Soon As Possible |
Apply Procedure:
Send your CV to the email mentioned in the picture
Write a short passage on the topic “Executive- Customer Experience” Job in Bangladesh perspective, explain what kind of job this is, what the benefits of this job in career, what are the responsibilities of this job, which qualifications are needed to get this job etc. in 200 words.
An “Executive – Customer Experience” in Bangladesh is a professional focused on enhancing the interaction between a company and its customers. This role is crucial in ensuring customer satisfaction, loyalty, and overall positive perception of the brand. It involves understanding customer needs, addressing concerns, and improving service delivery across all touchpoints.
The benefits of this career are substantial. With the increasing emphasis on customer-centric strategies across industries, executives in this role have numerous opportunities for advancement. They gain valuable insights into consumer behavior, develop strong problem-solving skills, and build expertise in customer relationship management. This experience can lead to higher managerial positions and increased earning potential.
Key responsibilities include responding to customer inquiries and complaints, analyzing customer feedback to identify areas for improvement, and collaborating with various departments to implement customer service enhancements. These executives often use customer relationship management (CRM) software to track interactions and ensure a seamless customer experience.
Qualifications typically required for this job include a bachelor’s degree in business administration, marketing, or a related field. Strong communication and interpersonal skills, proficiency in CRM tools, and the ability to analyze data and customer feedback are essential. Additionally, fluency in both Bengali and English is often necessary to effectively communicate with a diverse customer base in Bangladesh.
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