Hiring Head of Service & Support | Pure Lab Tech Job Circular 2024
Job Description
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Pure Lab Tech Job Circular 2024 Job Details:
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| Code: | SH55K 188 |
| Employer: |
Pure Lab Tech Ltd. |
| Post Name: | Head of Service & Support |
| Job Location: | Dhaka |
| No. of Vacancies: | 01 |
| Job Type: | Full time |
| Job Category: | Engineer |
| Gender: | Male/Female Both |
| Age Limitation : | – |
| Educational Qualifications: | B. Sc in EEE |
| Experience Requirements: | 8 – 10 Years |
| Salary: | Negotiable |
| Apply Procedure: | Send your CV to the address mentioned in the picture |
| Application Deadline: | 30 June, 2024 |
Apply Procedure:
Send your CV to the address mentioned in the picture.
What is Head of Service & Support? What are the responsibilities of this position? What requirements are needed to get this job? and What is the benefit of this position in career?
According to Google, The role of a “Head of Service & Support” in Bangladesh is pivotal in ensuring customer satisfaction and operational efficiency in various industries, including telecommunications, IT, and manufacturing. This executive position involves overseeing service delivery, managing support teams, and implementing strategies to enhance customer experience.
Responsibilities include leading and mentoring support staff, developing service standards, and ensuring compliance with industry regulations. The Head of Service & Support also handles escalated customer issues, analyzes service metrics, and implements improvement initiatives to optimize service performance.
To excel in this role, a candidate typically needs a bachelor’s or master’s degree in business administration, IT, or a related field, along with extensive experience in customer service or technical support management. Strong leadership, problem-solving, and communication skills are essential, as is proficiency in relevant software and technologies.
This position offers significant career benefits, including the opportunity to influence company policies, drive customer satisfaction, and improve operational processes. It provides a clear pathway to higher executive roles, such as Chief Operating Officer (COO) or Chief Customer Officer (CCO), and offers a competitive salary with additional perks and bonuses based on performance. In the context of Bangladesh’s growing service industry, the role is both challenging and rewarding, promising professional growth and substantial impact on business success.
jobmatchingbd.com ওয়েবসাইটে প্রকাশিত চাকুরির বিজ্ঞপ্তিতে, আবেদন ফি হিসেবে টাকা চাওয়া হয়ে থাকলে, অনুগ্রহ করে উক্ত চাকুরিটি নিজ দায়িত্বে যাচাই করে নিবেন। গুগল থেকে, প্রতিষ্ঠানের ওয়েবসাইট, ফোন নাম্বার, ঠিকানা ইত্যাদির মাধ্যমে যাচাই করে নিতে পারেন। আমাদের টিম সর্বদা সঠিক এবং নির্ভরযোগ্য মাধ্যম থেকে নিয়োগ বিজ্ঞপ্তি সংগ্রহ করার চেষ্টা করে থাকেন।
সামাজিক সেবা হিসেবে আমরা চাকুরি প্রার্থীদের জন্য সর্বদা সর্বশেষ চাকুরির নিয়োগ বিজ্ঞপ্তি প্রকাশ করে থাকি, যা’ বিভিন্ন নির্ভরযোগ্য উৎস থেকে সংগ্রহ করা হয়। এছাড়াও, নিয়োগকর্তারা সরাসরি আমাদের সাইটে একাউন্ট রেজিস্ট্রেশন করার মাধ্যমে তাদের প্রতিষ্ঠানের চাকুরির বিজ্ঞপ্তি প্রচার করে থাকেন।
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