Hiring Customer Support Associate | SSL Wireless | Customer Support Job Circular 2024
Job Description
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SSL Wireless -Customer Support Associate Job Circular 2024 Job Details:
We are pleased to provide you with comprehensive information regarding the SSL Wireless Job Circular 2024 for the position of Customer Support Associate. Our objective is to present this information in an organized and easily accessible manner, ensuring that you can quickly access the essential details. If you are interested in exploring other enticing job opportunities, such as Government Jobs, Banking Jobs, Private Sector Jobs, Military Jobs, NGO Vacancies, Sales Positions, and more, we encourage you to explore our dedicated category section.
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| Code: | SR 60K630 |
| Employer: | SSL Wireless |
| Post Name: | Customer Support Associate |
| Job Location: | Dhaka |
| No. of Vacancies: | – |
| Job Type: | Full Time |
| Job Category: | Customer Support/ Call Centre |
| Gender: | Male/ Female |
| Age Limitation : | – |
| Educational Qualifications: | Graduate |
| Experience Requirements: | – |
| Salary: | Negotiable |
| Apply Procedure: | Send your CV directly to the Institute address or to the mail mentioned in the picture or click apply now button |
| Application Deadline: | – |
Apply Procedure:
Send your CV directly to the Institute address or to the mail mentioned in the picture or click apply now button
What is Customer Support Associate? What are the responsibilities of this position? What requirements are needed to get this job? and What is the benefit of this position in career?
A Customer Support Associate in Bangladesh typically works in industries like telecommunications, banking, and e-commerce, handling customer inquiries, resolving issues, and providing information on products and services. This role is integral to ensuring customer satisfaction and building loyalty, often through communication channels like phone, email, and chat.
Career benefits include developing strong communication, problem-solving, and conflict-resolution skills, which are valuable for advancing to higher customer service roles or moving into fields like sales, marketing, or operations management. Experience in this role also improves adaptability to different customer types, building a strong professional foundation.
Responsibilities include responding to customer queries, processing orders, handling complaints, and maintaining records of interactions. Associates must also coordinate with other departments to solve customer issues effectively and maintain service quality standards.
To qualify for this role, a minimum of a high school diploma is usually required, though a bachelor’s degree in business, communication, or a related field is preferred. Strong communication skills, patience, and proficiency in relevant software systems are essential. Previous experience in customer service is beneficial, though many companies provide training for newcomers.
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