Hiring Support Officer | Desh Universal Pvt Ltd | New Job Circular 2024
Job Description
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Support Officer Job Circular 2024 -Desh Universal Pvt Ltd Job Details:
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| Code: | SR56K 696 |
| Employer: | Desh Universal Pvt Ltd |
| Post Name: | Support Officer |
| Job Location: | Dhaka |
| No. of Vacancies: | – |
| Job Type: | Full time |
| Job Category: | Customer Support/ Call Centre |
| Gender: | – |
| Age Limitation : | – |
| Educational Qualifications: | HSC/ Graduation |
| Experience Requirements: | – |
| Salary: | – |
| Apply Procedure: | Send your CV to the email mentioned in the picture |
| Application Deadline: | – |
Apply Procedure:
Send your CV to the Email address mentioned in the picture.
What is Support Officer- Customer Support? What are the responsibilities of this position? What requirements are needed to get this job? and What is the benefit of this position in career?
A Support Officer in Customer Support in Bangladesh plays a pivotal role in ensuring customer satisfaction and loyalty. This role involves addressing customer inquiries, resolving complaints, providing information about products and services, and maintaining records of customer interactions. A Support Officer must possess excellent communication skills, patience, and a problem-solving mindset.
The benefits of this job in a career context are significant. It provides a strong foundation in customer service, enhancing communication and interpersonal skills. It also offers exposure to various customer service tools and software, which are valuable in many industries. This experience can lead to advanced positions in customer service management, sales, or even product development, as understanding customer needs is crucial in these areas.
Responsibilities of a Support Officer include responding to customer queries via phone, email, or chat, processing orders, handling returns, and escalating issues to higher authorities if necessary. They must also document customer interactions, follow up on unresolved issues, and provide feedback to improve service quality.
To qualify for this job, candidates typically need a bachelor’s degree in any field, although degrees in business, communications, or related fields are preferred. Proficiency in both Bengali and English, strong computer skills, and prior experience in customer service can significantly enhance job prospects.
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