Hiring Customer Care Executive | Top Ten Group | Customer Support Job Circular 2024
Job Description
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Top Ten Group -Customer Care Executive Job Circular 2024 Job Details:
We’re thrilled to present the latest 2024 Customer Care Executive job listing at Top Ten Group. Our aim is to provide the details in a clear and accessible way, so you can easily find what you need. If you’re looking for more opportunities, whether in government, banking, the private sector, military, NGOs, or various sales roles, be sure to explore our categorized sections.
We’re committed to keeping you informed with the latest job postings, tailored to your interests and needs. Our website is regularly updated to ensure you’re always aware of new opportunities. Now, let’s dive into the specifics of this listing and help you find the perfect job that aligns with your career goals.
| Code: | SR 59K628 |
| Employer: | Top Ten Group |
| Post Name: | Customer Care Executive |
| Job Location: | Dhaka |
| No. of Vacancies: | – |
| Job Type: | Full time |
| Job Category: | Customer Support/ Call Centre |
| Gender: | – |
| Age Limitation : | – |
| Educational Qualifications: | – |
| Experience Requirements: | 2 Years |
| Salary: | Negotiable |
| Apply Procedure: | Send your CV to the Email address mentioned in the picture |
| Application Deadline: | – |
Apply Procedure:
Send your CV to the Email address mentioned in the picture.
What is Customer Care Executive? What are the responsibilities of this position? What requirements are needed to get this job? and What is the benefit of this position in career?
A Customer Care Executive (CCE) in Bangladesh is a professional responsible for addressing customer queries, resolving complaints, and providing product or service information. This role is common in industries like telecommunications, e-commerce, banking, and hospitality. The primary objective is to ensure customer satisfaction, build trust, and maintain positive relationships between the company and its clients.
Responsibilities of a CCE include responding to customer calls or emails, handling complaints, providing troubleshooting assistance, processing orders, and escalating issues when necessary. Maintaining a polite and professional attitude is crucial.
To excel in this role, one needs strong communication skills, patience, problem-solving abilities, and empathy. Proficiency in both Bengali and English is often required. Familiarity with computer systems and customer service software is also beneficial.
The job can be an entry point into various sectors, offering career growth opportunities such as team lead, supervisor, or managerial roles in customer service. Working as a CCE helps individuals develop transferable skills like communication, conflict resolution, and time management, valuable for advancing in different professional domains.
Educational requirements usually include at least a high school diploma, although a bachelor’s degree in business or communications can be an advantage.
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