Universe IT Ltd Hiring International Call Center Executive | Call Center Careers in Dhaka 2026

• Role Overview: Universal IT is seeking highly dynamic, articulation-focused, and results-driven professionals to join our international deployment wing. As an International Campaign Specialist, you will be assigned to high-yield outbound telemarketing, strategic lead generation, direct sales, or premium customer support tracks depending on your specific project assignment.
• Cross-Border Outbound Engagement: Conduct high-volume outbound calls to prospective residential or corporate consumers across the USA and Canada.
• Full-Cycle Pipeline Conversion: Execute script presentation, handle objections smoothly, and fix qualified appointments or close direct sales transactions for premium North American enterprise clients.
• Native/Near-Native English Proficiency: Candidates must possess exceptional verbal communication skills, clear pronunciation, and strong listening comprehension. The ability to engage in unscripted, natural conversations with native North American speakers is strictly mandatory.
• Sales Acumen & Resilience: A persuasive, confident personality with a thick skin for handling rejection and a strong drive to hit performance milestones.

Educational Requirements:  

• Higher Secondary 
• Bachelor/Honors.

Additional Requirements:  

• Age  At most 40 years

Compensation & Other Benefits:  

• Over time allowance, Performance bonus
• Salary Review: Yearly
• Festival Bonus: 2
  Shift Structure & Compensation: This position operates on an hourly billing framework also with fixed salary too. To accommodate dynamic campaign demands, Universal IT provides flexible scheduling matrices within our international night-shift windows, complemented by performance-driven overtime facilities to earn extra money.
  This structure serves as an ideal, highly adaptive career launchpad for graduating university students balance-managing their study and job at the same time.
  Performance Bonus: Achieving 100% of your designated monthly operational targets unlocks a premium 10,000 TK performance bonus, credited directly on top of your standard base salary. For elite, top-tier performers who surpass metrics to achieve 150% of their monthly goal, the incentive scales dynamically to a substantial 20,000 TK reward. This progressive corporate framework is specifically structured to offer exceptional financial acceleration for our most driven sales professionals.