Customer Relationship Officer | Lowkia | Call Center Jobs Circular 2025
Job Description
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Lowkia – Customer Relationship Officer Call Center Jobs Circular 2025 Job Details:
We are pleased to provide detailed information about the Customer Relationship Officer position available in 2025 at Lowkia. Our goal is to present this information clearly and in an easy-to-understand way so that you can easily find what you are looking for. If you are considering other career opportunities in government, banking, the private sector, military, NGOs, or other sales roles, we invite you to explore our specialized categories.
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Job Summary
| Code: | MN 62K980 |
| Employer: | Lowkia |
| Post Name: | Customer Relationship officer |
| Job Location: | Dhaka |
| No. of Vacancies: | 25 |
| Job Type: | Full Time |
| Job Category: | Customer Support / Call Centre |
| Gender: | Male |
| Age Limitation: | Not mentioned |
| Educational Qualifications: | Educational background doesn’t really matter as long as you speak good english |
| Experience Requirements: | 6 months experience required in an international call center |
| Salary: | Negotiable |
| Apply Procedure: | Send your CV to the mail mentioned in the picture |
| Application Deadline: | 27-02-2025 |
Apply Procedure:
Send your CV to the mail mentioned in the picture
What is Customer Relationship Officer? What are the responsibilities of this position? What requirements are needed to get this job? and What is the benefit of this position in career?
A Customer Relationship Manager (CRM) in Bangladesh plays a crucial role in managing and enhancing customer experiences across various industries, particularly in banking, telecommunications, retail, and service sectors. This role involves maintaining strong relationships with existing clients, identifying customer needs, and ensuring satisfaction to foster loyalty and long-term engagement.
The responsibilities of a CRM include managing customer databases, resolving complaints, analyzing client feedback, developing strategies for customer retention, and collaborating with sales teams to achieve business goals. They often handle communication through emails, phone calls, and social media channels, ensuring prompt and effective service delivery.
A career as a CRM offers excellent growth opportunities in sales, marketing, and business management roles. It helps professionals develop strong communication, negotiation, and problem-solving skills, which are highly valuable across multiple industries.
To secure a CRM position in Bangladesh, candidates typically need a bachelor’s degree in business administration, marketing, or a related field. Strong communication skills, problem-solving abilities, and experience in customer service are essential. Proficiency in CRM software and knowledge of customer behavior analytics tools is also an advantage.
The growing emphasis on customer experience in Bangladesh makes this role rewarding and promising for ambitious professionals.
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