Hiring Customer Service Officer | Searchlite BD | Customer Support Job 2025

by Searchlite BD

in Customer Support / Call Centre
Full Time
Dhaka
February 17, 2025

Job Overview

  • Date Posted
    February 17, 2025
  • Location
    Dhaka
  • Expiration date
    March 17, 2026
  • Industry
    Private Company
  • Qualification
    Graduate

Job Description

Apply Guideline

1.Register Once  2.Candidate Login  3.Create CV or Attach CV  4.Make CV – Video link as given on the menu

To apply for this job, start by Clicking Here to create a candidate profile and update your CV. Then, click the ‘Apply Now‘ button.

Searchlite BD | Hiring Customer Service Officer | Customer Support Job 2025 :

We’re thrilled to present the latest 2025 Customer Service Officer job listing at Searchlite BD. Our aim is to provide the details in a clear and accessible way, so you can easily find what you need. If you’re looking for more opportunities, whether in government, banking, the private sector, military, NGOs, or various sales roles, be sure to explore our categorized sections.

We’re committed to keeping you informed with the latest job postings, tailored to your interests and needs. Our website is regularly updated to ensure you’re always aware of new opportunities. Now, let’s dive into the specifics of this listing and help you find the perfect job that aligns with your career goals.

Job Summary

Code: SR 63K89
Employer: Searchlite BD
Post Name: Customer Service Officer
Job Location: Gulshan, Bashundhara, Dhaka
No. of Vacancies: –
Job Type: Contractual
Job Category: Customer Support/ Call Centre
Gender: –
Age Limitation: –
Educational Qualifications: Graduation
Experience Requirements: Fresher
Salary: 15000-17000
Apply Procedure: Send your CV to the mail mentioned in the picture or click apply now button
Application Deadline: 17-03-2025
Customer Support Job
“The photo impeccably presents all the essential job details. From the name of the company and available positions to the number of vacancies, the location, salary, responsibilities, and the method of application.”

Apply Procedure:

Send your CV to the mail mentioned in the picture or click apply now button

What is Customer Service Officer? What are the responsibilities of this position? What requirements are needed to get this job? and What is the benefit of this position in career?

According to Google In the Bangladesh, A Customer Service Officer (CSO) in Bangladesh plays a crucial role in ensuring customer satisfaction and maintaining positive client relationships. This job is common in banks, telecom companies, e-commerce platforms, and various service-based industries. CSOs handle customer inquiries, resolve complaints, provide product or service information, and ensure a smooth customer experience.

Responsibilities:
Responding to customer queries via phone, email, or in person.
Resolving complaints and escalating issues when necessary.
Providing information about products and services.
Processing orders, applications, or transactions.
Maintaining records of customer interactions and feedback.
Qualifications & Skills:
A bachelor’s degree in business administration, marketing, or a related field.
Strong communication and interpersonal skills in Bengali and English.
Proficiency in MS Office and CRM software.
Ability to handle pressure and multitask efficiently.
Career Benefits:
Opportunity to develop communication and problem-solving skills.
Pathway to higher positions such as Customer Relationship Manager.
Competitive salary with bonuses and performance incentives.
Experience in a dynamic work environment, beneficial for career growth in sales, marketing, and administration.
This role is ideal for individuals who enjoy interacting with people and solving problems, making it a valuable stepping stone for a successful career in Bangladesh.

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