Urbaland Hiring Customer Service Executive | Customer Service Jobs 2026

Customer Support Call Centre, Executive, SSC HSC Passed Jobs
Dhaka
August 16, 2026
৳15000 - ৳16500 / month
Full Time
Application ends: September 16, 2026
Apply Now

Job Overview

  • Date Posted
    August 16, 2026
  • Location
    Dhaka
  • Offered Salary
    ৳15000 - ৳16500 / month
  • Expiration date
    August 16, 2027
  • Experience
    1 Year
  • Gender
    Female
  • Industry
    Private Company
  • Qualification
    HSC, Bachelor’s Degree (Honors)
  • Position Name
    Customer Support, Executive

Job Description

Apply Guideline

1.Register Once  2.Candidate Login  3.Create CV or Attach CV  4.Make CV – Video link as given on the menu 

To apply for this job, start by Clicking Here to create a candidate profile and update your CV. Then, click the ‘Apply Now‘ button.

Customer Service Executive Job Details | Urbaland | Customer Service Jobs 2026:

It’s our pleasure to provide you with a clear and detailed overview of the Customer Service Executive position at Urbaland for 2026. We’ve organized the information to make your job search easier and more efficient. If you’re open to other career paths such as government, bank, private sector, NGO, or sales-related roles, you can explore our dedicated sections. We constantly refresh our job listings to keep you informed. Stay with us as we guide you through this opportunity and support your career goals.

Code: SL EM 68K762
Employer: Urbaland
Post Name: Customer Service Executive
Job Location:  Dhaka (Mirpur Section 11)
No. of Vacancies: 05
Job Type: Full Time
Job Category: Customer Support Call Centre
Gender: Only Female
Age Limitation: 20 to 26 years
Educational Qualifications: HSE / Bachelor/Honors
Experience Requirements: At least 1 year
Salary: 15000 – 16500  BDT
Apply Procedure: Create a candidate profile and update your CV. Then, click the ‘Apply Now’ button
Application Deadline: 16 September 2026

Responsibilities & Context: 

  • Receive and confirm orders from various sales channels, including Facebook, Instagram, WhatsApp, Daraz, and the company website.
  • Make outbound calls to customers for verification and order confirmation. 
  • Handle inbound calls and assist customers by resolving inquiries, concerns, and order-related issues.
  • Respond to customer queries via chat and process orders through messaging platforms.
  • Coordinate between customers and delivery partners to ensure smooth delivery and minimize delays, failed deliveries, or return issues.
  • Maintain accurate records of customer communications, order updates, and delivery status.

Educational Requirements:  

  • HSC
  • Bachelor/Honors

Experience:  

  • At least 1 year
  • The applicants should have experience in the following business area(s): Boutique/ Fashion, Call Center, E-commerce, Leather goods/ Footwear/ Tannery, Retail Store, Shopping mall
  • Freshers are also encouraged to apply.

Additional Requirements:  

  • Age 20 to 26 years
  • Only Female
  • Basic computer operation and good typing skills.
  • Comfortable using CRM / Order Management Software and other digital tools.
  • Ability to manage multiple customer conversations and orders simultaneously.
  • Good communication skills in Bangla.
  • Familiarity with Facebook, Instagram, WhatsApp, and other online communication platforms.
  • Basic knowledge of MS Excel / Google Sheets for maintaining customer and order records.
  • Ability to work under pressure and meet daily order/call targets.
  • Strong attention to detail, especially when recording customer information and order details.
  • Customer-focused attitude with good problem-solving skills.
  • Willingness to work in shifts, if required.

Compensation & Other Benefits:  

  • Festival Bonus: 2
  • Performance Bonus & Sales Incentives
  • Yearly Festival Bonus
  • Friendly and supportive work environment
  • Opportunity for career growth and training

Apply Procedure:
Create a candidate profile and update your CV. Then, click the ‘Apply Now’ button

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