rahman.farhanaofficial

Welcomed and assisted clients, visitors, and stakeholders to ensure a positive first impression of the bank. Delivered quality frontline service by handling customer inquiries, accounts, and banking solutions. Resolved requests, complaints, and escalations professionally to enhance client experience. Promoted bank products and tailored financial solutions by identifying customer needs. Maintained HSBCs reputation through strong communication and interpersonal skills, ensuring client satisfaction and comfort.

Greet, welcome and guide guests as soon as they arrive at the office. Looking after entry/exit Answering and screening incoming phone calls courteously. Providing required information in person and via phone/mail. Maintaining register book for In & Out of the visitors Keeping records of mails and other important documents. Data entry, Billing. Performing other clerical receptionist duties. Performing any other job assigned by management.