Location

Education

b
bachelor in international business adminstration 2006
Griffith University

Major in marketing and sales

Work & Experience

S
Security and Guest Service Agent 12may 2009 - August 2009
Kingfisher Airlines

Flight Operation and Airport Service Passenger Handling Negotiation and conflict resolution

C
Customer service officer sept 2009 - aug 2011
Fulf Air ltd

worked as customer service office in Dhaka airport. Handling guest and documentation check

D
Duty Officer may 2014 - apr 2016
oman airlines

joined as duty officer in Oman airlines in Dhaka international airport. manage guest, meeting with ministry and Civil aviation authority. Delay and Disruption Management Cross Functional Team Leadership Regulatory Compliance and Safety Standards Negotiation and Conflict Resolution Cross Cultural communication Strong interpersonal communication skills Excellent team work skills Effective written communication skills

D
Deputy Manager March 2017 - till date
SpiceJet Airlines

Ability to communicate with people at all levels and culture Team bonding and team managing ability team performance evaluation negotiation and conflict resolution vendor and stakeholder management administrative management organize meeting with governing body

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