Hiring Junior Call Center Executive | Shashya Bazar | Call Center Job Circular 2024
Job Description
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Junior Call Center Executive -Shashya Bazar Job Circular 2024 Job Details:
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| Code: | SR 60K902 |
| Employer: | Shashya Bazar |
| Post Name: | Junior Call Center Executive |
| Job Location: | Dhaka |
| No. of Vacancies: | – |
| Job Type: | Full Time |
| Job Category: | Customer Support / Call Centre |
| Gender: | – |
| Age Limitation : | – |
| Educational Qualifications: | – |
| Experience Requirements: | – |
| Salary: | 8000 |
| Apply Procedure: | Send your CV directly to the Institute address or to the mail mentioned in the picture or click apply now button |
| Application Deadline: | – |
Apply Procedure:
Send your CV directly to the Institute address or to the mail mentioned in the picture or click apply now button
What is Junior Call Center Executive? What are the responsibilities of this position? What requirements are needed to get this job? and What is the benefit of this position in career?
The Junior Call Center Executive role in Bangladesh is an entry-level position in customer service, primarily involving handling inbound and outbound calls. This role requires clear communication skills to address customer inquiries, resolve complaints, and provide information about products or services. The job is typically found in industries such as telecommunications, banking, retail, and e-commerce, where companies prioritize customer interaction and support.
One of the main benefits of this role is the foundational experience it provides in customer relations and problem-solving, essential skills for any career in customer service or sales. This position also helps individuals develop patience, empathy, and active listening skills, which are highly valuable in various professional settings. Furthermore, high performers often have opportunities to advance to supervisory or managerial roles within call center operations.
Responsibilities include managing high volumes of calls, maintaining records of customer interactions, escalating unresolved issues, and ensuring customer satisfaction. A candidate typically needs a high school diploma or equivalent, though some employers may prefer a bachelor’s degree in any discipline. Proficiency in Bangla and English, basic computer skills, and good communication abilities are essential. Prior experience is not always required, making it a popular option for fresh graduates seeking to start their careers.
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