Hiring Customer Care Officer At STAR Cineplex | New Job Circular 2024
Job Description
STAR Cineplex – Customer Care Officer Job Vacancy 2024 Details:
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| Code: | IA51K692 |
| Employer: |
STAR Cineplex |
| Post Name: | Customer Care Officer |
| Job Location: | Dhaka, Bogura, Chittagong |
| No. of Vacancies: | 1 |
| Job Type: | Full time & Part-time |
| Job Category: | Customer Support / Call Centre |
| Gender: | Male/Female |
| Age Limitation : | – |
| Educational Qualifications: | BBA/BA or equivalent degree from any recognized college/university with good GPA. |
| Experience Requirements: | 1 year relevant experience in a reputed organization is preferred. |
| Salary: | – |
| Apply Procedure: | Send your CV to the e-mail mentioned in the picture. |
| Application Deadline: | 31st March, 2024 |
Apply Procedure:
Send your CV to the e-mail mentioned in the picture.
What is Customer Care Officer? What are the responsibilities of this position? What requirements are needed to get this job? and What is the benefit of this position in career?
According to Google In the dynamic and evolving business landscape of Bangladesh, where customer satisfaction is paramount, the role of a Customer Care Officer (CCO) holds significant importance. A Customer Care Officer serves as the frontline representative of a company, responsible for addressing customer inquiries, resolving issues, and ensuring a positive customer experience.
For individuals seeking opportunities in the realm of customer service and support, a Customer Care Officer job offers numerous benefits for career advancement and personal growth. Firstly, it provides a platform to develop essential communication and problem-solving skills, which are highly transferable across industries. Additionally, it offers opportunities for professional development and advancement within the customer service field.
The responsibilities of a Customer Care Officer in Bangladesh are multifaceted. They involve handling inbound and outbound customer inquiries via phone, email, chat, or social media channels. Customer Care Officers must listen attentively to customer concerns, empathize with their situation, and provide prompt and accurate solutions. They may also be responsible for processing orders, managing returns and exchanges, and escalating complex issues to higher-level support teams when necessary.
To qualify for a Customer Care Officer job in Bangladesh, individuals typically need to possess strong communication skills, both verbal and written, in both English and Bengali languages. Additionally, they should have excellent interpersonal skills, patience, and a customer-centric mindset. While formal education may not always be a strict requirement, employers often seek candidates with at least a high school diploma or equivalent.
Experience in customer service or a related field can be advantageous, but employers also provide on-the-job training to equip Customer Care Officers with the necessary skills and knowledge to excel in their role. Additionally, proficiency in using customer relationship management (CRM) software and other relevant tools may be preferred by some employers.
One of the key benefits of a Customer Care Officer job is the opportunity for career advancement within the customer service field. Successful Customer Care Officers may have the chance to move up the ranks to positions such as Team Leader, Supervisor, or Manager within the customer service department. Additionally, a career in customer service can provide a stable income, job security, and opportunities for personal and professional growth.
In essence, a Customer Care Officer job in Bangladesh offers much more than just addressing customer inquiries; it’s about building relationships, fostering trust, and ensuring customer satisfaction. As ambassadors of their company’s brand and advocates for customer needs, Customer Care Officers play a crucial role in shaping the reputation and success of businesses in Bangladesh.
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“আমাদের ওয়েবসাইটে প্রকাশিত চাকুরির বিজ্ঞপ্তিতে , আবেদন ফি হিসেবে টাকা চাওয়া হয়ে থাকলে, অনুগ্রহ করে উক্ত চাকুরিটি নিজ দায়িত্বে যাচাই করে নিবেন। গুগল থেকে, প্রতিষ্ঠানের ওয়েবসাইট, ফোন নাম্বার, ঠিকানা ইত্যাদির মাধ্যমে আপনি যাচাই করে নিতে পারেন উক্ত চাকুরির নিয়োগ বিজ্ঞপ্তি সম্পর্কে, এছাড়াও আমাদের টিম সর্বদা সঠিক এবং নির্ভরযোগ্য মাধ্যম থেকে নিয়োগ বিজ্ঞপ্তি সংগ্রহ করার চেষ্টা করে থাকেন।
সামাজিক সেবা হিসেবে আমরা চাকুরি প্রার্থীদের জন্য সর্বদা সবসময় সর্বশেষ চাকুরির নিয়োগ বিজ্ঞপ্তি প্রকাশ করে থাকি, যা আমরা বিভিন্ন নির্ভরযোগ্য উৎস থেকে সংগ্রহ করি। এছাড়াও, নিয়োগকর্তারা সরাসরি আমাদের সাইটে একাউন্ট রেজিস্ট্রেশন করার মাধ্যমে তাদের প্রতিষ্ঠানের চাকুরির বিজ্ঞপ্তি প্রচার করে থাকেন ,যা আমাদের টিম মেম্বার দ্বারা যাচাই করে প্রচার করা হয়।“
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