Hiring Customer Onboarding Officer | Outnet | Customer Support Job Circular 2024
Job Description
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Customer Onboarding Officer – Outnet Job Circular 2024 Job Details:
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Job Summary
| Code: | SR 61K234 |
| Employer: | Outnet |
| Post Name: | Customer Onboarding Officer |
| Job Location: | Dhaka |
| No. of Vacancies: | – |
| Job Type: | Full Time |
| Job Category: | Customer Support / Call Centre |
| Gender: | – |
| Age Limitation: | – |
| Educational Qualifications: | Bachelor Degree |
| Experience Requirements: | 2 Years |
| Salary: | Negotiable |
| Apply Procedure: | Send your CV directly to the address given or to the mail mentioned in the picture or click apply now button |
| Application Deadline: | 10-12-2024 |
Apply Procedure:
Send your CV directly to the address given or to the mail mentioned in the picture or click apply now button
What is Customer Onboarding Officer? What are the responsibilities of this position? What requirements are needed to get this job? and What is the benefit of this position in career?
According to Google In the Bangladesh, A Customer Onboarding Officer in Bangladesh plays a pivotal role in ensuring a seamless transition for new customers joining a company’s services or using its products. This job focuses on building lasting relationships by guiding customers through the onboarding process, addressing their queries, and ensuring they are comfortable with the product or service.
Benefits of this job include career growth in customer relations, opportunities to develop communication and problem-solving skills, and exposure to a wide range of industries such as banking, technology, and telecommunications. It also offers a stable career path, with potential progression to roles like Customer Success Manager or Account Manager.
Responsibilities include welcoming and educating customers about the company’s offerings, resolving initial issues, collecting feedback, and collaborating with internal teams to enhance the onboarding experience. This role often requires maintaining a professional and empathetic approach to ensure customer satisfaction.
Qualifications typically include a bachelor’s degree in Business Administration, Marketing, or a related field. Strong communication skills in Bangla and English, proficiency in CRM tools, and a customer-focused attitude are essential. Experience in customer service or sales is often preferred, making this a great starting point for fresh graduates eager to build a career in customer management.
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