Hiring Customer Service Officer at Genex Infosys Ltd | New Job Circular 2024
Job Description
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Genex Infosys Ltd – Customer Service Officer Job Vacancy 2024 Details:
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| Code: | IA53K 65 |
| Employer: |
Genex Infosys Ltd |
| Post Name: | Customer Service Officer |
| Job Location: | Dhaka |
| No. of Vacancies: | 1 |
| Job Type: | Full time |
| Job Category: | Customer Support / Call Centre |
| Gender: | Male/Female |
| Age Limitation : | – |
| Educational Qualifications: | Minimum HSC or Bachelor Degree in any discipline/Graduation running students can also apply |
| Experience Requirements: | 1 to 2 years in the relevant fields/Freshers are also encouraged to apply. |
| Salary: | 10 thousand / 13 thousand taka. |
| Apply Procedure: | Apply through the link mentioned in the picture. |
| Application Deadline: | – |
Apply Procedure:
Apply through the link mentioned in the picture.
What is Customer Service Officer? What are the responsibilities of this position? What requirements are needed to get this job? and What is the benefit of this position in career?
According to Google, In the bustling streets of Bangladesh, where the vibrant energy of commerce intertwines with the pulse of daily life, lies a role pivotal to the success of businesses large and small—the Customer Service Officer. From the towering high-rises of Dhaka to the quaint markets of Chattogram, these professionals serve as the frontline ambassadors, bridging the gap between consumers and companies with finesse and empathy.
A Customer Service Officer in Bangladesh holds a multifaceted role, encompassing a diverse range of responsibilities aimed at ensuring customer satisfaction and loyalty. They are the friendly faces behind phone lines, emails, and live chat services, adept at swiftly addressing inquiries, resolving complaints, and providing valuable product or service information.
The benefits of a career as a Customer Service Officer in Bangladesh are manifold. Beyond the satisfaction of helping others and fostering positive relationships between customers and businesses, this role offers invaluable opportunities for personal and professional growth. With the rapid expansion of industries such as telecommunications, banking, and e-commerce in Bangladesh, the demand for skilled customer service professionals is ever-growing, presenting ample prospects for career advancement and development.
Responsibilities of a Customer Service Officer in Bangladesh extend beyond merely addressing customer concerns; they also play a pivotal role in gathering feedback and insights to enhance product or service offerings. By actively listening to customer feedback, identifying trends, and communicating insights to relevant departments, these professionals contribute to the continuous improvement of business operations and customer experiences.
To excel in this role, certain qualifications and attributes are highly valued. A strong command of both spoken and written Bangla and English is essential, given the linguistic diversity of the country and the prevalence of English as a business language. Additionally, effective communication skills, empathy, and patience are paramount, enabling Customer Service Officers to navigate diverse customer interactions with grace and professionalism. A bachelor’s degree in fields such as business administration, marketing, or communications may also bolster one’s candidacy for this role, although relevant work experience and demonstrated customer service aptitude are often equally valued.
In a rapidly evolving business landscape, the role of Customer Service Officer in Bangladesh is not merely a job but a cornerstone of customer-centricity and business success. Through their dedication, empathy, and expertise, these professionals play a vital role in fostering enduring relationships between businesses and customers, driving growth, and contributing to the vibrant tapestry of Bangladesh’s economy.
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সামাজিক সেবা হিসেবে আমরা চাকুরি প্রার্থীদের জন্য সর্বদা সর্বশেষ চাকুরির নিয়োগ বিজ্ঞপ্তি প্রকাশ করে থাকি, যা’ বিভিন্ন নির্ভরযোগ্য উৎস থেকে সংগ্রহ করা হয়। এছাড়াও, নিয়োগকর্তারা সরাসরি আমাদের সাইটে একাউন্ট রেজিস্ট্রেশন করার মাধ্যমে তাদের প্রতিষ্ঠানের চাকুরির বিজ্ঞপ্তি প্রচার করে থাকেন।
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