Customer Relationship Officer (Female) | Jamuna Life Insurance Company Ltd. | Customer Support Jobs 2025
Job Description
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Jamuna Life Insurance Company Ltd. | Customer Relationship Officer Job Details 2025 | Customer Support Jobs 2025:
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Job Summary
| Code: | SB 62K608 |
| Employer: | Jamuna Life Insurance Company Ltd. |
| Post Name: | Customer Relationship Officer |
| Job Location: | Dhaka |
| No. of Vacancies: | – |
| Job Type: | Full Time |
| Job Category: | Customer Support / Call Centre |
| Gender: | Female |
| Age Limitation: | – |
| Educational Qualifications: | Bachelor degree |
| Experience Requirements: | – |
| Salary: | Negotiable |
| Apply Procedure: | Send your cv to the mentioned email or click apply now button |
| Application Deadline: | 28-2-2025 |
Apply Procedure:
Send your cv to the mentioned email or click apply now button.
What is Customer Relationship Officer? What are the responsibilities of this position? What requirements are needed to get this job? and What is the benefit of this position in career?
According to Google In the Bangladesh, The role of a Customer Relationship Officer (CRO) is increasingly important in Bangladesh, particularly in industries like banking, telecommunications, retail, and tourism. A CRO serves as the key link between a company and its customers, ensuring satisfaction, resolving issues, and fostering long-term relationships.
This job typically involves responsibilities such as addressing customer queries, handling complaints, maintaining customer records, and proactively offering solutions or services. CROs are also tasked with analyzing customer feedback to help improve the company’s products or services, contributing significantly to business growth.
A career as a CRO offers numerous benefits, including strong communication skills, problem-solving abilities, and customer service expertise, which are transferable across various industries. Additionally, this role often serves as a stepping stone to higher positions like Customer Relationship Manager or other leadership roles.
To qualify for this job, candidates usually need a bachelor’s degree in business, marketing, or a related field. Strong interpersonal skills, proficiency in customer management tools, and fluency in both English and Bangla are crucial. In Bangladesh, employers often value experience in customer service, though fresh graduates with the right mindset and training can also excel in this field.
This dynamic role offers excellent growth opportunities and is ideal for individuals passionate about building and maintaining relationships.
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