Tycoon Hi-Tech Park Ltd Hiring Executive Service | Customer Care Jobs 2026

Customer Support Call Centre
Anywhere
February 15, 2026
Full Time
Application ends: March 15, 2026
Apply Now

Job Overview

  • Date Posted
    February 15, 2026
  • Location
    Anywhere
  • Expiration date
    March 15, 2027
  • Experience
    2 Year
  • Gender
    Male and Female
  • Industry
    Private Company
  • Qualification
    Diploma, Bachelor’s Degree (Honors)
  • Position Name
    Customer Care Officer

Job Description

Apply Guideline

1.Register Once  2.Candidate Login  3.Create CV or Attach CV  4.Make CV – Video link as given on the menu 

To apply for this job, start by Clicking Here to create a candidate profile and update your CV. Then, click the ‘Apply Now‘ button.

Tycoon Hi-Tech Park Ltd | Executive Service Job Details | Customer Care Jobs 2026:

We’re pleased to share complete and up-to-date details about the Executive Service role at Tycoon Hi-Tech Park Ltd for 2026. Our aim is to present everything clearly, so you can quickly understand the opportunity. If you’re also considering careers in government, banking, private companies, the military, NGOs, or other sales positions, feel free to explore our specialized job categories. We regularly update our platform with the latest openings to help you stay ahead. Let us walk you through this vacancy and support you in finding the right career move.

Code: AN EM 67K701
Employer: Tycoon Hi-Tech Park Ltd
Post Name: Executive Service – Customer Care
Job Location:  Anywhere in Bangladesh
No. of Vacancies: 05
Job Type: Full Time
Job Category: Customer Support Call Centre
Gender: Male/Female
Age Limitation: 18 to 35 years
Educational Qualifications: Diploma, Bachelor/Honors
Experience Requirements: 2 to 6 years
Salary: Negotiable
Apply Procedure: Create a candidate profile and update your CV. Then, click the ‘Apply Now’ button
Application Deadline: 15 March 2026

Responsibilities: 

  • Handle incoming and outgoing customer calls via the hotline in a professional and courteous manner
  • Provide accurate information about products, services, policies, and procedures
  • Resolve customer complaints, issues, and inquiries efficiently within agreed service levels
  • Log, track, and update customer interactions in the CRM or call management system
  • Escalate complex or unresolved issues to the appropriate department or supervisor
  • Follow up with customers to ensure resolution and customer satisfaction
  • Meet individual and team performance targets such as call quality, response time, and customer satisfaction (CSAT)
  • Maintain up-to-date knowledge of company offerings, promotions, and system changes
  • Adhere to company policies, scripts, quality standards, and compliance requirements
  • Identify recurring issues and provide feedback or suggestions for service improvement
  • Handle sensitive customer information with confidentiality and professionalism
  • Support other customer service channels (email, chat, social media) when required

Education Requirements: 

  • Bachelor/Honors
  • Diploma

Experience: 

  • 2 to 6 years
  • The applicants should have experience in the following business area(s): Call Center, Electronic Equipment/Home Appliances

Additional Requirements: 

  • Age 18 to 35 years
  • Good communication skills in Bangla (English is a plus)
  • BSC (EEE) and Diploma will get priority
  • Basic computer and smartphone knowledge
  • Polite, patient, and customer-friendly attitude
  • Previous call center or customer support experience is an advantage

Compensation & Other Benefits:

  • Provident fund, Mobile bill, T/A
  • Salary Review: Yearly
  • Festival Bonus: 2

Apply Procedure:
Create a candidate profile and update your CV. Then, click the ‘Apply Now’ button

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