United Delcot Water Limited Hiring Customer Service & Billing in Charge | Customer Service Jobs 2026

Job Description

Apply Guideline

1.Register Once  2.Candidate Login  3.Create CV or Attach CV  4.Make CV – Video link as given on the menu 

To apply for this job, start by Clicking Here to create a candidate profile and update your CV. Then, click the ‘Apply Now‘ button.

United Delcot Water Limited | Customer Service & Billing in Charge Job Details | Customer Service Jobs 2026:

We’re pleased to share complete and up-to-date details about the Customer Service & Billing in Charge role at United Delcot Water Limited for 2026. Our aim is to present everything clearly, so you can quickly understand the opportunity. If you’re also considering careers in government, banking, private companies, the military, NGOs, or other sales positions, feel free to explore our specialized job categories. We regularly update our platform with the latest openings to help you stay ahead. Let us walk you through this vacancy and support you in finding the right career move.

Responsibilities and Context:

• Be responsible for the daily management of the customer service department.
• Formulate meter reading tasks, control and manage meter reading quality;
• Be responsible for water fee collection;
• Cooperate with the pipe network department in water meter replacement and illegal water treatment;
• Be responsible for handling major complaints, calls, letters and visits from users involved;
• Establish and improve the customer service system and relevant management systems, processes and forms and supervise the implementation;
• According to the company’s annual business objectives, be responsible for formulating the annual and monthly work plans of the Department and supervising the implementation;
• Be responsible for the improvement of website, SMS platform, network payment, company website and charging system, voice call center, intelligent meter reading, large-diameter water meters monitoring,
• Organize and preside over regular department management meetings, reasonably arrange various work of the department, timely coordinate and solve various problems of the department and coordinate with relevant departments;
• Lead subordinates to carry out water quantity analysis and monitor the water quantity monitoring of key customers;
• Be responsible for personnel recruitment, interview and team building according to the company’s medium and long-term development objectives, department structure and post setting;
• Be responsible for the business training of department employees, and continuously improve their working ability and service quality;
• Be responsible for department performance management .
• Be responsible for communication with other departments of the company and relevant external units on behalf of the department;
• Organize subordinates to carry out external publicity of customer service;
• Complete the monthly work report, financial statement and KPI operation index statistical report of the customer service department;
• Complete the assessment objectives of monthly and annual production and marketing difference.
• Complete other related work assigned by leaders.

Experience:

• 8 to 12 years
• The applicants should have experience in the following business area(s): Cellular Phone Operator, Development Agency, Investment/Merchant Banking, Real Estate

Additional Requirements:

• Age 30 to 38 years

Compensation & Other Benefits:

• T/A, Tour allowance, Mobile bill, Weekly 2 holidays, Performance bonus
• Lunch Facilities: Partially Subsidize
• Salary Review: Yearly
• Festival Bonus: 2
• Pick & Drop Facilities

Apply Procedure:
Create a candidate profile and update your CV. Then, click the ‘Apply Now’ button

Essential Job Searching Tips:
Explore your ideal call center job, customer support job, or customer service job with jobmatchingbd.com. Find diverse customer service jobs, including customer service jobs remote, plus exciting customer care job in Khulna and customer care service job opportunities to grow your career.